FAQ
Questions on Residential Remodeling in the Greater Charlotte Area
We have listed some commonly asked questions for you. If you would like any additional information, we would be delighted to speak with you.
General
What is PKB Design Build?
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PKB Design Build is a luxury residential design-build and remodeling firm based in Charlotte, NC. Founded by Paul Kowalski, PKB has been transforming Charlotte homes for over 18 years, handling everything from kitchen and bathroom remodels to whole-home renovations and additions. As a full-service design-build firm, PKB manages every phase of a project under one roof, from initial design through final construction.
What is the design build process?
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The design-build process is a project delivery method where design and construction services are handled by a single, integrated team rather than separate architects and contractors. At PKB, this means your designer and builder work together from day one, eliminating miscommunication, reducing delays, and giving homeowners a single point of accountability throughout the entire project.
Why choose a design build firm over a traditional contractor?
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With a traditional contractor, homeowners are responsible for coordinating between their architect, designer, and builder, which often leads to miscommunication, budget surprises, and delays. A design-build firm like PKB brings all of those roles under one team, creating a more streamlined, transparent, and enjoyable experience from first concept to final walkthrough.
Is PKB Design Build licensed and insured?
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YES. PKB Design Build is a fully licensed and insured general contractor operating in the state of North Carolina.
Projects
What types of projects does PKB Design Build specialize in?
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PKB Design Build specializes in luxury residential remodeling and renovation projects, including kitchen remodels, bathroom renovations, primary suite additions, whole-home renovations, basement finishes, and home additions. PKB does not build production homes. Every project is custom and designed around the specific needs and vision of the homeowner.
How much does a home remodel cost in Charlotte, NC?
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The honest answer is that no reputable design-build firm can give you an accurate number at a first meeting, and any contractor who does is likely giving you a figure that will change significantly once construction begins.
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At PKB Design Build, we believe you deserve a real number, not a ballpark designed to win your business. That is why every project goes through our development process before a contract is signed. We conduct site visits, bring in our trade partners for actual bids, and build a detailed fixed-price estimate based on your specific home, your specific vision, and real market costs.
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By the time you sign with PKB, you know exactly what your project will cost, and we stand behind that number.
How long does a remodeling project take?
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Every project is different, and the honest answer is that timeline depends entirely on scope. A focused bathroom or kitchen remodel moves significantly faster than a whole-home renovation or a project that involves structural changes, additions, or extensive permitting.
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What PKB commits to is this: before construction ever begins, you will have a detailed project schedule in hand so you know exactly what to expect and when. We do not start a project without a clear timeline, and we communicate proactively the moment anything changes.
How do I know if my project is a good fit for PKB?
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If you are a homeowner, in Charlotte or surrounding areas, ready to invest in your home but are not sure where to start, PKB is built for exactly that. Most of our clients come to us with a feeling, something is not working, the space has outgrown them, or they simply know their home is capable of something better. They do not always have a plan, and they do not need one.
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PKB's design and construction team works together under one roof to take homeowners from that initial idea all the way through a finished space, guiding every decision along the way. If you want experts in your corner from the very first conversation to the final walkthrough, PKB is the right fit.
Expertise
How long has PKB Design Build been in business?
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PKB Design Build has been in business for over 18 years, serving Charlotte and the surrounding area's homeowners since our owner, Paul Kowalski, founded the company.
What makes PKB Design Build different from other Charlotte remodeling companies?
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PKB Design Build's primary differentiator is its true design-build model. Unlike firms that subcontract design or manage construction separately, PKB's designers and builders work as one integrated team from the very first conversation. This approach results in accurate budgets, more accurate timelines, and a seamless client experience that most traditional remodeling companies cannot offer.
Does PKB Design Build have a dedicated design team?
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YES. PKB has in-house architectural designers who work directly with homeowners to develop and refine their vision before construction begins. Design and construction are never treated as separate phases.
Does PKB Design Build offer warranties on completed work?
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YES. PKB stands behind the quality of its work. Warranty details are outlined in each client's project contract and reviewed thoroughly before construction begins.
Getting Started
What happens during the first meeting with PKB?
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The first meeting is a discovery conversation. PKB's team will listen to your goals, walk through your space if needed, discuss realistic budget ranges, and help you understand what the design-build process looks like. There is no pressure and no obligation. The goal is simply to determine whether PKB and the project are a good match.
How does PKB handle project budgets?
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Budget transparency is a core part of how PKB operates. Before construction begins, PKB develops detailed concept estimates and contract estimates so homeowners understand exactly what their project will cost. PKB does not believe in lowball bids and change orders. What you agree to at the start of construction is what you pay. companies cannot offer.
Does PKB Design Build have a dedicated design team?
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YES. PKB has in-house architectural designers who work directly with homeowners to develop and refine their vision before construction begins. Design and construction are never treated as separate phases.
Let's Get Started
Every great remodel starts with a conversation. Whether you're reimagining a single room or transforming your entire home, our design-build team is here to guide you from the first idea through final construction. Let's create a home that's designed around the way you live.
